Automate Your IT Helpdesk
Chat Aid acts as a 24/7 IT assistant, instantly sharing troubleshooting steps to help your team fix issues without waiting on anyone.
Make Your SOPs Interactive
Turn your static documentation into a self-serve solution for your employees.
When an employee asks, "How do I connect to the VPN from home?", Chat Aid provides precise, step-by-step instructions - not just links to documents. Your team gets exactly what they need without being overloaded with information.
Integrates with the apps you use every day
Get Instant answer
Enable your employees to resolve IT issues on their own.
Chat Aid handles up to 80% of routine IT requests, providing immediate, actionable solutions. This not only speeds up resolution time but also frees your time to focus on complex issues and strategic initiatives.
One-Click Escalation
Chat Aid lets employees escalate questions with one click when the automated response isn't enough.
Track all escalated questions on your admin dashboard. And the best part? You can respond directly from the dashboard, and your answer goes straight into the existing conversation or thread.
Granular permission and access
Chat Aid allows you to segment information access based on roles and responsibilities,
guaranteeing that sensitive information remains protected
OH WAIT!
Don’t just stop at finding information.
Chat Aid executes the required steps (on your behalf) to troubleshoot issues and actually end up fixing it.
Automate common issues and requests with simple commands in English
According to a University of California study, you are interrupted every
11 minutes
at your workplace.
It takes an average of
24 minutes
to refocus after an interruption
53%
employees struggle with finding information leading to duplicated work
Work across all platforms
No dedicated software is required to access Chat Aid.
Get answers right inside Slack, Teams or the Web.
TESTIMONIALS
Hear what others have to say about Chat Aid
[Chat Aid] has been like having a super-smart buddy for our team. You ask a question, and it pulls up exactly what you need from our huge pile of documents and posts, almost like it read your mind.
Suhas Motwani
Founding Member, TPF
[Chat Aid] has helped improve my efficiency by helping me create customized job descriptions, policy elements and even helped me with a few current trends in engagement and labor law. Thanks to this I am able to spend more time in work that requires strategizing and planning. This is a great tool!
Sharon Alfred
People Ops
Having [Chat Aid] right inside Slack is quite useful, especially for collaboration. It eliminates a lot of steps in my workflow, i.e, going to ChatGPT, copying the responses from there and sharing with the team! Plus [Chat Aid] allows us to collaboratively come up with follow-up prompts!
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Prashanth H
CEO of Anstack Technologies
I recently started using [Chat Aid], and I'm really enjoying it. It's a great way to find new ideas and expand existing ones. So far, it's been working great, and I'm looking forward to seeing how it develops. I'm also hoping that it will integrate with other systems so that I can use it with my current workflow.
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Azril Arif
Marketer
Our customer support team and customer success team extensively use [Chat Aid] in their workflows. [Chat Aid] answers the question after analyzing Intercom, Slack, Notion, HubSpot and also considers how the question was answered the last time it was asked.
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Nikita
Customer Success Manager, Almabase
Instead of endless scrolling or doing keyword searches, we now simply ask [Chat Aid]. All the information and content we create seem to be at our fingertips.
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Aindrii
Community Manager, Belkins
The ease with which information became accessible completely removed our worry about where the information was stored or how to find it.
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Alex Ruddock
Sr. Product Manager, Influitive
PRIVACY & SECURITY
Prioritizing Security at every step
Data Sharing
Your data is yours and is not available to the GPT model for training.
ISO 27001 certified
ISO 27001 certification guarantees that your information is encrypted and protected from unauthorized access.
You are one question away from getting an answer across all your work apps.
