Sub Processors

Chat Aid sub-processors (GDPR, CCPA)
‍Chat Aid uses sub-processors to assist with the provision of our services to our customers. These sub-processors may process customer data. The identity, processing activity, contact information, and processing location of each sub-processor is listed in the table below.
NOTE: We update this list from time to time.

Last Updated: March 19, 2025

NamePermitted ActivitiesDPO ContactAddress
ApifyWebsite crawling to collect data from connected websiteslegal@apify.comVodičkova 704/36, 110 00 Prague 1, Czech Republic
AppsmithAdmin panel for Chat Aid to support customersprivacy@appsmith.comAppsmith Inc.  2261 Market Street #4147  San Francisco CA, 94114
AWSInfrastructure aws-EU-privacy@amazon.com410 Terry Avenue North,Seattle, WA
Azure DevOpsInfrastructureaws-EU-privacy@amazon.com 410 Terry Avenue North,Seattle, WA
CohereAnalyzing user promptsprivacy@cohere.com171 John Street, Suite 200, Toronto, ON Canada M5T 1X3
Google CloudInfrastructurehttps://support.google.com/cloud/contact/dpo1600 Amphitheatre Parkway, Mountain View,CA, 94043
Google WorkspaceInternal notes, communications, and analyticshttps://support.google.com/cloud/contact/dpo1600 Amphitheatre Parkway, Mountain View,CA, 94043
Jina.aiData relevance ranking+49 89 7400 45840DataCo GmbH Dachauer Str. 65 80335 Munich Germany
MixpanelData analyticscompliance@mixpanel.comOne Front Street, Floor 28, San Francisco, CA 94111
MongoDBData storage info@MongoDB.comMongoDB, Inc. Attn: Privacy 232 W. 44th Street 5th FloorNew York, NY 10012
OpenAIResponse generationprivacy@openai.com⁠180 18th Street, San Francisco, CA 94110
PortkeySmart routing of AI queriesdpo@portkey.ai108 W. 13th Street, Suite 100 New Castle Delaware 19801 United States
QdrantData storageprivacy@qdrant.comQdrant Solutions GmbH Chausseestr. 86 10115 Berlin
SentryError reporting and loggingcompliance@sentry.ioFunctional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105
SlackCommunication, alerting, loggingprivacy@slack.comSlack Technologies, LLC 50 Fremont Street San Francisco, CA, 94105 United States
StripePCI compliant payment processingprivacy@stripe.com354 Oyster Point blvd, South San Francisco, California 94080
Truto.oneConnections to integrated appslegal@truto.one9450 SW Gemini Dr, PMB 69868, Beaverton, Oregon 97008-7105 US
ZoomVideo conferencingprivacy@zoom.us55 Almaden Blvd, San Jose CA 95113

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