Sub Processors
Chat Aid sub-processors (GDPR, CCPA)
Chat Aid uses sub-processors to assist with the provision of our services to our customers. These sub-processors may process customer data. The identity, processing activity, contact information, and processing location of each sub-processor is listed in the table below.
NOTE: We update this list from time to time.
Last Updated: January 20, 2025
| Name | Permitted Actvities | DPO Contact | Address |
|---|---|---|---|
| Apify | Website crawling to collect data from connected websites | [email protected] | Vodičkova 704/36, 110 00 Prague 1, Czech Republic |
| Appsmith | Admin panel for Chat Aid to support customers | [email protected] | Appsmith Inc. 2261 Market Street #4147 San Francisco CA, 94114 |
| AWS | Infrastructure | [email protected] | 410 Terry Avenue North,Seattle, WA |
| Azure DevOps | Infrstructue | [email protected] | 410 Terry Avenue North,Seattle, WA |
| Cohere | Analyzing user prompts | [email protected] | 171 John Street, Suite 200, Toronto, ON Canada M5T 1X3 |
| Google Cloud | Infrastructure | https://support.google.com/cloud/contact/dpo | 1600 Amphitheatre Parkway, Mountain View,CA, 94043 |
| Google Workspace | Internal notes, communications, and analytics | https://support.google.com/cloud/contact/dpo | 1600 Amphitheatre Parkway, Mountain View,CA, 94043 |
| Jina.ai | Data relevance ranking | +49 89 7400 45840 | DataCo GmbH Dachauer Str. 65 80335 Munich Germany |
| Llamaindex.ai | Parsing data from documents | [email protected] | 152 Motelena Court Mountain View, CA 94040 United States |
| Mixpanel | Data analytics | [email protected] | One Front Street, Floor 28, San Francisco, CA 94111 |
| MongoDB | Data storage | [email protected] | MongoDB, Inc. Attn: Privacy 232 W. 44th Street 5th FloorNew York, NY 10012 |
| OpenAI | Response generation | [email protected] | 180 18th Street, San Francisco, CA 94110 |
| Portkey | Smart routing of AI queries | [email protected] | 108 W. 13th Street, Suite 100 New Castle Delaware 19801 United States |
| Qdrant | Data storage | [email protected] | Qdrant Solutions GmbH Chausseestr. 86 10115 Berlin |
| Sentry | Error reporting and logging | [email protected] | Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105 |
| Slack | Communication, alerting, logging | [email protected] | Slack Technologies, LLC 50 Fremont Street San Francisco, CA, 94105 United States |
| Stripe | PCI compliant payment processing | [email protected] | 354 Oyster Point blvd, South San Francisco, California 94080 |
| Truto.one | Connections to integrated apps | [email protected] | 9450 SW Gemini Dr, PMB 69868, Beaverton, Oregon 97008-7105 US |
| Zoom | Video conferencing | [email protected] | 55 Almaden Blvd, San Jose CA 95113 |
