Service Providers

Updated Date:  December 21, 2024
Chat Aid uses sub-processors to assist with the provision of our services to our customers. These sub-processors may process customer data. The identity, processing activity, contact information, and processing location of each sub-processor is listed in the table below. This list is not guaranteed to be comprehensive and it may be updated at the discretion of Chat Aid.

Permitted Sub-Processor Activities
Data Protection Officer Contact Details
Address
Processing Locations
Mixpanel
Analytics
[email protected]
One Front Street
1 Front St #28th
San Francisco, CA
California, USA
Google
Communication and internal collaboration
Web Intake Form: https://support. google.com/cloud/
contact/dpo
1600 Amphitheatre Parkway
Mountain View, CA, 94043
California, USA
AWS
Infrastructure, data platform, and storage
410 Terry Avenue North
Seattle, WA
Washington, USA
MongoDB
Infrastructure, data platform and storage
MongoDB, Inc.
Attn: Privacy232 W. 44th Street
5th Floor
New York, NY 10012
(866) 237-8815
New York, USA
Zoom
Video conferencing
55 Almaden Blvd
SanJose CA 95113
California, USA
Stripe
Billing
[email protected]
354 Oyster Point blvd
South San Francisco, CA 94080
California, USA
Sub-Processor Name

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