“Knowledge management is easy”
base is a full-time job
AI co-pilot that enables support agents to resolve complex customer queries instantly.
Albus searches through your company's internal knowledge
(like Intercom, Confluence, Slack or HubSpot) to help agents
instantly find information they need.
Spend less time searching for answers and improve first-call
resolution rates.
The problem with current
knowledge management tools
Poor search experience
A poor search experience leads to disappointment. This forces team members to ping each other for simple information, often resulting in duplicated work.
Just a glorified content management tool
While knowledge management tools help organize
content, they often stop there. They don't make
information easily searchable.
Organizing information in an extremely well-
formatted manner becomes a "task" in itself.
Manually updating Information
Workplaces move fast, and so does your information. Knowledge management systems often require centralized updates.
This manual updating results in stale, outdated content, which is worse than not finding the information at all.
Knowledge is Money
A knowledge automation system that finds information across all apps when you actually need it.
Ask & Get instant answers
No complex onboarding, No information migration headache, no centralized information storage
Chat is new search
Setup in minutes
It’s like plug-and-play with one-click integration for 50+ work apps. Chat Aid makes sense of everything from Slack threads and HubSpot CRM to Gong meeting notes and customer conversations on Intercom
Automatically update new information
Chat Aid automatically trains on new information, so you don’t need to update it manually. Your team always has the latest information across all work apps
Surface the knowledge you didn’t know existed
As your team grows, information can get lost. Maybe you brainstormed product features six months ago or gathered insights from last year’s Black Friday campaign.
Don’t reinvent the wheel or repeat past mistakes. Ask Chat Aid first and uncover already existing insights.
Answer with the source
Don’t just get the answer - get the source too. Chat Aid provides answers with the original document source so you can dive deeper around the information.
TESTIMONIALS
Hear what others have to say about Chat Aid
[Chat Aid] has been like having a super-smart buddy for our team. You ask a question, and it pulls up exactly what you need from our huge pile of documents and posts, almost like it read your mind.
Suhas Motwani
Founding Member, TPF
[Chat Aid] has helped improve my efficiency by helping me create customized job descriptions, policy elements and even helped me with a few current trends in engagement and labor law. Thanks to this I am able to spend more time in work that requires strategizing and planning. This is a great tool!
Sharon Alfred
People Ops
Having [Chat Aid] right inside Slack is quite useful, especially for collaboration. It eliminates a lot of steps in my workflow, i.e, going to ChatGPT, copying the responses from there and sharing with the team! Plus [Chat Aid] allows us to collaboratively come up with follow-up prompts!
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Prashanth H
CEO of Anstack Technologies
I recently started using [Chat Aid], and I'm really enjoying it. It's a great way to find new ideas and expand existing ones. So far, it's been working great, and I'm looking forward to seeing how it develops. I'm also hoping that it will integrate with other systems so that I can use it with my current workflow.
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Azril Arif
Marketer
Our customer support team and customer success team extensively use [Chat Aid] in their workflows. [Chat Aid] answers the question after analyzing Intercom, Slack, Notion, HubSpot and also considers how the question was answered the last time it was asked.
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Nikita
Customer Success Manager, Almabase
Instead of endless scrolling or doing keyword searches, we now simply ask [Chat Aid]. All the information and content we create seem to be at our fingertips.
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Aindrii
Community Manager, Belkins
The ease with which information became accessible completely removed our worry about where the information was stored or how to find it.
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Alex Ruddock
Sr. Product Manager, Influitive
PRIVACY & SECURITY
Prioritizing Security at every step
SOC-2 Type II certified
SOC-2 audit involves a thorough examination of security measures and data protection for customer-sensitive information.
ISO 27001 & 27701 certified
ISO 27001 & 27701 certification guarantees that your information is encrypted and protected from unauthorized access.
Data Sharing
Your data is yours - it CANNOT be accessed by anyone, nor is it available to the GPT model for training.
You are one question away from getting an answer across all your work apps.
