GDPR

‍COMPLIANCE WITH GDPR
‍Chat Aid complies with GDPR. For additional details on how we handle your privacy, please review our Privacy Policy.
‍
‍‍‍GDPR PRIVACY RIGHTS
‍You are entitled to certain rights with regards to your Personal Information. Further, If you are an individual and resident of the EEA or Switzerland, You are classified as a “Data Subject” as per the GDPR. As a resident of EEA or Switzerland, you also have certain specific rights with respect to your Personal Information as mentioned below. To ensure best practices, we afford these rights to all our Users, or to all persons to whom this policy is applicable, even if they are not a resident of European Union.

We make it our utmost priority to inform you and safeguard your rights with regards to your Personal Information and Data. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. In case of any query you can write to us at [email protected]

As a User:
- Right of Access: You can request access to your Personal Information. This entitles you to receive a copy of your Personal Information that we hold. You can also check if we are lawfully processing your Personal Information as per this Policy and applicable Laws. If any automated processing of your Personal Information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your Personal Information in a usable and portable format;
- Right to Rectification: You have a right to request rectification of any of your Personal Information that we hold. This enables you to correct any incorrect or inaccurate Personal Information that we may possess of yours.
- Right to Erasure: You have a right to erasure or deletion of all your Personal Information. This enables you to ask us to delete any Personal information of yours that we possess.
- Right to Withdraw consent: If we have collected and processed your Personal Information with your consent, then you have a right to withdraw your consent at any time, by writing to us. If the processing of your Personal Information is based on your consent, you can withdraw consent at any time for future processing. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent;
- Right to Object: You can object to, or obtain a restriction of, the processing of your Personal Information under certain circumstances. such as when we are relying on legitimate interests to process your Personal information, or where there is any particular or unique situation which makes you object to such processing of Personal Information.
- Right to Restriction: You also have a right to request restriction for the processing of any Personal Information that we possess. This enables you to ask us to suspend the processing of any of your Personal information.You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
- Right to Opt-out: You have a right to Opt-out of any kind of marketing or advertising from Us. This allows you to stop Us from sending you any kind of marketing communication about our products and services.
- Right to Portability: You have a right to data portability which allows you to instruct us to transfer your personal Data directly to you as per your request and instructions.
- For residents of France, you can send us specific instructions regarding the use of your Personal Information after your death.
We will not charge any fees from you for exercising your rights. However, we may charge a fee for administrative purposes if we find your request to be excessive, alternatively we can also reject your excessive requests.

To make any requests with regards to your Data related rights, contact us at [email protected]. While you reserve a right to complain to a Data Protection Authority about our Data practices, we encourage you to first contact us with any questions or concerns. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

‍‍CONTACT INFORMATION
‍If you have any questions about this Policy, or wish to make a complaint about our data handling practices, you may contact [email protected].